Credencework

Infrastructure for teams that can't afford downtime.

A tailored Enterprise plan for AI infrastructure, security, and compliance — built for regulated scale.

Trusted by teams building critical infrastructure at scale

Labperfum Eibel & Co.
Signhold
Nova Systems
Archetype Labs
Labperfum Eibel & Co.
Signhold
Nova Systems
Archetype Labs

100%

Uptime SLA

10×–25× credits if we miss it

24/7

Support coverage

Phone, chat & email

<1 day

First response time

From our enterprise team

EU

Data residency

Barcelona-based, GDPR-first

// 01enterprise.scope

Everything in Business, plus the controls regulated teams need.

Enterprise is built for teams running AI infrastructure where downtime, unmanaged access, or an unlogged decision isn't an option.

Custom WAF rules

Write and tune firewall rules around your own traffic patterns and threat model.

100% uptime SLA

Backed by 10×–25× service credits on the rare occasion we don't hit it.

Custom request volume

API and Workers limits scaled to your actual traffic, not a shared tier.

SSO & role-based access

Bring your identity provider and control exactly who can touch what.

Named customer success manager

One person who knows your setup, on call for your team.

24/7 phone, chat & email support

Real engineers on the other end, not a ticket queue.

Compliance audit logs

An immutable record of every agent decision, ready for regulators.

Prompt injection protection

Detect and block manipulation attempts before they reach your agents.

“We moved our review pipeline to Credence and stopped thinking about uptime entirely. The audit logs alone saved us a quarter of compliance work.”

Head of Platform, Signhold
// 02security.compliance

Security and compliance, by default.

Every Enterprise deployment ships with the same baseline — nothing bolted on after the fact.

GDPR-first infrastructureImmutable audit logsPrompt injection protectionSSO & role-based access
// 03industries.served

Built for teams that can't afford to get this wrong.

Healthcare & Life Sciences

Infrastructure for patient data, clinical systems, and care platforms that can't go down.

Retail & E-commerce

Peak-traffic-ready commerce infrastructure, from flash sales to global checkout.

Software & Technology

APIs and platforms built to scale with your product, not against it.

Talk to sales

Tell us about your team. We'll follow up within one business day.

// typical response < 1 business day · no auto-dialers

// 04faq.log

Questions enterprise teams usually ask.

What's included in an Enterprise plan?

Everything in Business, plus custom WAF rules, a 100% uptime SLA with service credits, SSO and role-based access control, a named customer success manager, and 24/7 phone, chat and email support. Pricing is custom, based on your traffic and requirements.

How fast will someone get back to me?

A member of our enterprise team typically responds within one business day. Existing customers with an active SLA can use their dedicated support line for urgent matters.

Are you GDPR-compliant? Where is data hosted?

We're based in Barcelona and built with EU data protection requirements in mind. Specific data residency and processing needs are usually scoped during the sales conversation.

Can we run a pilot before committing to a contract?

Yes — most enterprise engagements start with a scoped pilot so your team can validate performance and security before a full rollout.

We already use Business — how do we upgrade?

Fill out the form and mention you're an existing customer. Your account team will handle the transition and make sure nothing in your current setup breaks.